It’s a good problem to have.
According to desk.com, BarkBox, the monthly subscription service that delivers customized boxes of dog treats and toys to the doors of dog owners, increased its subscription customer base by 10x in the past year.
While a huge spike subscriptions or consumer traffic means success for any new business, customer service could hit a "ruff" patch when sales increase too quickly.
BarkBox’s success story demonstrates a valuable PR lesson.
Continue reading for tips on how your garden brand can create the ultimate consumer experience.